Do you agree that the new government should introduce a new industry-wide qualification introduced for all mechanics?

by , 1 year agoOpen Question

A recent Which? reporsurveyed 62 garages and found 87% either missed or ignored problems which could cause an accident, while 39% charged for a product that wasn't supplied. This is appalling practice.

Answers (8)

Interesting question but what is the connection with saving money do you think?? Regulation wd be good but then prices wd go up I reckon. Safety is better than saving a few pounds though.

by pmscot93, 1 year ago

The connection with saving money is that you would not get ripped off as you are now and people will always go to the most trustworthy mechanics and with the best quotes.

by creativesaver, 1 year ago

Yes you're getting ripped off if they charge for something they don't do right enough. Scallys!

by pmscot93, 1 year ago

No there are many different kinds of mechanics from bicycle mechanics to weapons mechanic (armourers) with a few hundred in between so does not seem a reasonable option to me. A civil aviation mech don't work on mopeds.
The second part of your question with regards to garages you will always get some that will take short cuts or miss things.Of course you will always have the rip off merchant lurking in the rear no matter what legislation is in place.

by Noddy1, 1 year ago

That is a good point.

by palandraca, 1 year ago

i agree

by smartcar, 1 year ago

It would have to be classified as Noddy says - there are so many people that could be called 'mechanics' ranging from mechanical engineers (who have their own institute which requires a high level of qualifacation to join) to a 17-year-old apprentice working in the local garage who may only have been working for a couple of weeks. If we are looking at a money-saving aspect rather than a consumer issue here, I think that the best you can do is to look for either a main dealer for your car and pay accordingly or go to a well-recommended and trusted local garage that has experienced mechanics that will do the job properly and will almost certainly be cheaper. (This was discussed on the site a couple of weeks ago).If you don't understand what is being done then ask exactly what they are doing and why and try to learn. Don't be fobbed off if they patronise you as a woman 'who doesn't understand'. Persist in making sure that everything has been done and ask to see the parts they have replaced.

by Sidesalad, 1 year ago

Industry-wide as in a car industry mechanic qualification? I certainly agree with you. This year we looked at taking our car to a local garage instead of the car dealership to save some money and based on the experience that we had afterwards, it proved to us why it is better to take it to the car dealership to start with. My partner had had reservations all along to take it to the local garage as he didn't trust it as much as the car dealership but I convinced him from the money saving point of view.

Firstly, they took hours to bring it back from the time that they had said the car would be delivered. And when I kept calling asking for the car the mechanic was always on his way. This was for almost 6 hours and the garage is 20/30min away by car at the most! That made us suspicious, but what can you do other than ask where your car is and why it is taking so long.

But then only a few weeks after taking it to the garage, there was a problem with the car and we took it to the dealership this time and they referred to some work that had been recently done (in the local garage) as the cause of the problem. Now we were left with another bill from the dealership plus no car for the days that it took to resolve.

No local garage again. I certainly would be much more trustworthy if there was the type of qualification that you refer to.

by palandraca, 1 year ago

Make sure that everybody locally knows how you were treated by the local garage. If they start to loose business it might make them more careful in future -or better still to go out of business. Did you get ant recompense from the local garage for the fault?

by Sidesalad, 1 year ago

That is a good point. Not sure how to get the word around, but I will start by posting an announcement in the local community website. Thanks :)

The truth is that I was too angry and wanted to contact them but my partner discouraged me from doing it as he just wanted nothing more to do with them, so I let it go.

I should have pursued it but I only complain to a company that does something wrong when I think that firstly I will get compensated for it and second when I don't think that it will be a total nightmare to go through the process, and I am pretty sure that this garage would have just ignored me (as they did when I complained about the fact that my tank was full when I left it at the garage and it was empty when they brought it, and how long it took to have the car delivered) and it would have just made me angrier.

by palandraca, 1 year ago

we to have done the garage a few times, then the last car from a dealer, we had nothing but trouble with the garage and the dealer has been muchbetter and it has saved us so much money

by smartcar, 1 year ago

The dealer saved you money? well, now thinking about it, although paying out for the dealership to start with may be more expensive it may save you money overall, if garages mess up your car, like they did with mine. I hadn't looked at it from that perspective :)

by palandraca, 1 year ago

This is why it's best to find someone you trust, I know that sounds easy in practice! Recommendations from friends are usually best.

by MarkX, 1 year ago

Yeah, I agree. Word of mouth are a good source for this type of thing. I hadn't checked any reviews for this garage before taking it there, my bad.

by palandraca, 1 year ago

i cant see a downside, i read this article and i have to say it worrys me!

by katkity, 1 year ago

Thats terrible, something should be done about it for sure.

by NTB, 1 year ago

It's the age old dilemma of finding a garage that you can trust to make sure all work needed is done and that will not rip you off. Qualifications can be a good thing but they do not necessarily guarantee that the person will be professional or vigilant.

by MarkX, 1 year ago

I agree with MarkX. Qualifications will not ensure that this practice is stamped out if someone believes they can make a profit by cutting corners. I also feel that it would be very hard to regulate and prove that a garage has been negligent. It is shocking that this type of thing does go on and the thought that it could directly relate to road death casualties due to faulty/shoddy work is appalling, you are right. However, I don't necessarily believe that you will get a better quality of service from the main dealerships. You may have more of a come back if things go wrong than you would at your local garage but the sad fact is that everyone is watching their profit margins and morals can quite easily go out of the window.

by frenchwoodgirl, 1 year ago

Posts within the money.co.uk community represent the views, experiences and opinions of members only. They should not be taken as financial advice and should not be followed without further research.

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